Social Listening

Brand monitoring is the process of tracking different channels like news, social, blogs, videos, forums, reviews, and more, identifying all brand mentions.

Today’s consumers want something credible and real, which is why authentic brands are more successful on social media. Social media authenticity is critical. It allows

Online reputation management will determine how others will perceive your business when they search for or come across it online.
With the data social listening can provide, brands will be in a better position to understand their target audience, determine which type of content works
The Business Guide to Reputation Management Online shows those that have no idea what goes into positive reputation management or the effects it can have

Customer reviews serve a purpose more important than just brand vanity. There’s a reason why your company should be prioritizing getting reviews and ratings from

People have had less trust in social media since the Cambridge Analytica scandal in early 2018. The news headlines that surrounded the alleged data misuse

As 2018 closed out, business owners and marketers around the world revisited how to improve their social media strategies. We know that, as a marketing

Creating content that provides value to your target audience is challenging enough. You need to detect your audience’s pain points, determine the best format for