Monitoring Social Media
Monitoring social media should be part of your social media strategy. eClincher allows you to follow discussions, mentions, and hashtags of your own brand and products, or even your competitors.
Monitoring your social channels allows you to:
- Improve overall customer service
- Improve response time
- Find new leads
- Monitor Keywords and RSS feeds to discover new relevant content
- Monitor your brand
- Keep an eye on your competitors
Social Media Monitoring and Listening Feeds: Monitor conversations about your industry, keep an eye on competitors, learn new trends and much more with Monitoring feeds.
Searching for these keywords allows you to easily monitor different topics relating to your business or industry. Narrow your search by including sentiment, geographical location and hashtags.
And there is more…
Connect any RSS feed to eClincher, monitor its specific content and organize your most favorite feeds in a dashboard.
RSS Feeds: Find and share new content directly from your RSS feeds. Easily add RSS feeds for all of your favorite websites, so you never have to leave eClincher to find new content. With 1 click you can share new stories to any of your connected social accounts.
Favorite Feeds: Keep an eye on your most important social feeds by adding them to your Favorite Feeds. With the ability to fully customize which feeds you see, and in which order you see them, you can productively monitor all of your social accounts in one place and take action when necessary.