About Eclincher

The Beginning

The eclincher journey commenced in 2012 when two visionary friends, Gilad Salamander and Tal Mikaelovich, united their expertise and passion to embark on a mission: designing the next evolution in social media management platforms. Driven by a shared commitment to innovation and user-centric solutions, they set out to redefine the landscape, ultimately shaping eclincher into a dynamic platform that continues to revolutionize the way businesses and individuals navigate the complexities of social media management.

Mission

At eclincher, our mission is to empower businesses and marketing agencies to master their online presence with unparalleled ease and efficiency. We are dedicated to providing the most comprehensive suite of tools for social media and online brand management, enabling our users to streamline their operations, enhance engagement, and optimize their digital strategies.

We are global

Leveraging our extensive team knowledge and experience, eclincher delivers top-tier services, including cutting-edge publishing automation and full engagement via a unified omni-channel inbox. Eclincher was the first in the industry to offer 24/7 LIVE chat support and a range of exceptional, unique features. Our commitment to excellence ensures that clients experience unparalleled support and access to advanced tools, empowering them to navigate the complexities of social media management and marketing activities.

Our story

Gilad Salamander and Tal Mikaelovich were friends who worked at different companies. In 2011, Gilad was an Engineering Project Manager at Ultratech Inc., while Tal served as a Senior Director at Precise Software Solutions. Often meeting together with their families, they brainstormed ideas for a new business venture. Their groundbreaking idea for eclincher was conceived in a Sunnyvale, California, city park as they watched their children play together. They envisioned a tool to help marketers and brands monitor website performance, ensuring fast loading times and functional site elements to boost online engagement and conversions.

In April 2012, they founded Eclincher. Their innovative concept was to "record" any number of clicks or complete transactions on websites, measuring performance metrics like page load times and the functionality of page elements. Once recorded, the system would "play" the full transaction in the cloud and alert users about website failures or incomplete transactions. This was especially beneficial for large brands with thousands of site visitors. A slow or dysfunctional website could lead to visitor churn, causing significant loss in conversions.

The prototype was developed swiftly. However, when demonstrated, it did not excite clients, who highlighted various challenges, particularly the difficulties associated with social media. This included creating and publishing content to multiple social media accounts, increasing engagement, and measuring and analyzing efforts.This feedback was a pivotal moment. Realizing the greater need, they shifted their focus to developing a comprehensive social media management solution based on the feedback and suggestions from marketers.

In 2014, they launched the eclincher social media management solution and never looked back. They continued to engage with customers, gathering feedback and suggestions, which helped refine and perfect their product. The more they engaged with their customers to understand their needs and challenges, the more sophisticated their product became. This approach has become a core philosophy at eclincher.

FAQ’s

All Your Doubts, Answered.

What makes Eclincher different from other tools and platforms?

Eclincher is the only platform with social media management, SEO, brand monitoring, and listings management under one roof, all powered by AI.

Who can benefit from Eclincher: enterprise businesses, marketing agencies, or small businesses?

All of them. Small businesses can leverage the social media management suite, automated queues, and local SEO automation, while marketing agencies can manage client campaigns, offer custom dashboards, and schedule reports—all within one platform. Enterprises gain powerful brand monitoring, multi-location listings management, top-tier social media tools, and advanced analytics.

What are the monthly subscription costs?

Prices vary based on specific needs. We offer three plans; you can visit the pricing page to compare. The Local SEO Automation tool is priced separately at $300 per month.

How does Eclincher support team collaboration?

Eclincher enhances team collaboration with post approval workflows, role-based access, and a shared media library. Teams can assign tasks, leave notes, and approve content efficiently, keeping everyone aligned and boosting productivity.

What analytics and reporting features does Eclincher provide?

Eclincher includes detailed analytics and customizable reporting tools for insights into content performance, audience engagement, and competitive analysis. Both built-in and custom reports allow you to measure effectiveness across all social channels, helping you refine strategies with data-driven insights.

How does Eclincher handle customer support and inquiries?

Our dedicated support team offers real-time assistance via live chat, ensuring prompt and knowledgeable responses — no bots involved.

How does Eclincher ensure security and data privacy?

Eclincher prioritizes security with multiple layers of protection, including Role-Based Access Control, Two-Factor Authentication (2FA), and robust password policies. Our platform complies with GDPR, HIPAA, and SOC 2 standards, with ISO certifications and adherence to privacy laws. We utilize secure data centers, perform regular security audits, and implement API security measures to safeguard data. Additionally, we maintain audit logs, activity logs, and backup/recovery protocols to ensure your data’s integrity and availability.

Still not sure?
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