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- At anytime, upgrade to yearly subscription and receive 15% off. To upgrade to yearly subscription: log in to eClincher, open Account Settings, click on Billing and select a yearly plan.
- Questions? Need to customized your plan: click on the chat icon to start a live chat.

Frequently Asked Questions
How does the 14-day free trial work?
When you sign up, you instantly get access to all our plans for 14 days. No credit card is necessary. You may add payment information anytime during the trial period by simply going to Account Settings. If you choose not to continue, your account will expire. However, we’re confident you’ll love it.
Can I upgrade or downgrade my account at anytime?
Yes, you can upgrade or downgrade your account at any time. You may upgrade or downgrade directly in your eClincher Account Settings popup. The only exception is with agency accounts – please contact our customer service for further assistance.
Can I cancel my account at anytime?
You may cancel your monthly or yearly subscription from the account settings or contact our customer service to request cancellation (use the live chat 24/7). Basic and premier subscriptions can be canceled in the account setting/billing popup. All cancellations will take place at the end of your current billing cycle, and you will not be charged again.
Have any other questions?
If you have questions about eClincher or the sign up process, please start a live conversation here, in our site. We will be glad to answer all your questions.
Is my data safe?
We take data security seriously at eClincher. Our servers are hosted in a world class data center (Amazon Web Services) that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security patches. All our plans include SSL encryption to keep your data safe.
What types of payment do you accept?
We accept all major credit cards including Visa, Mastercard, Discover and American Express.
No credit card? contact us by starting a live conversation here.
Are you a non profit organization?
Non profit organizations can receive 15% off on all our plans. Send us any official documentation that supports your nonprofit status. This will vary depending on the country you live in. For example, US customers can submit a 501(c)(3) document, while UK customers can submit their registered charity number.


