Social Media Inbox

Risk Free

Cancel Anytime

Trusted by Marketing Leaders of The Most Recognized Brands Worldwide

Struggling to manage multiple social media accounts?

Overwhelmed by scheduling, posting, and tracking performance across platforms? Or just looking to switch the provider?

30%of consumers spend more with companies that respond to customer service requests on social media.

- McKinsey research

Eclincher’s Social Media Management keeps your brand active, engaging, and consistent across platforms, maximizing reach and driving meaningful interactions with your audience.

Manage Messages from Over 20 Platforms in One Place

Manage all your social media messages, comments, and mentions from a single, integrated inbox. Quickly respond to customer inquiries, boosting satisfaction and loyalty. Keep track of all interactions without switching between platforms. Receive immediate alerts for new messages, ensuring no communication is missed.

Cross-Platform Coordination

Enhanced Responsiveness

360 Monitoring

Immediate Alerts

Sentiment Analysis

Utilize AI to Measure Sentiment Across Communications

Automatically identify neutral, mixed, negative, or positive tones in messages. Address negative feedback promptly and capitalize on positive interactions. If you disagree with the AI's assessment, easily update the sentiment manually. Monitor sentiment trends over time to gauge customer satisfaction.

AI-Powered Sentiment Insights

Sentiment Trends

Customizable Sentiment

Proactive Responses

Real-Time Feedback

Enhance Interaction with Advanced Management Tools

Reply, tag, assign, and add notes manually or with AI assistance to streamline your communication workflows.

Streamlined Replies

Efficient Tagging

Easy Assignment

Quick Notations

AI-Assisted Efficiency

Gain Insights with Detailed Inbox Analytics

Analyze your inbox performance with metrics on open vs completed items, sentiment trends, busiest times, and team efficiency.

Inbox Performance

Peak Time Tracking

Sentiment Analysis

Task Completion Rates

Team Efficiency Insights

Tailored Inbox Management for Agencies

Filter interactions by accounts, profiles, teams, sentiment, and more, specifically designed to meet agency needs.

Account-Based Filtering

Sentiment-Based Organization

Profile Specific Searches

Custom Agency Configurations

Team Interaction Sorting

Features

More Features

Instant Notifications

Receive immediate alerts for new messages, ensuring no communication is missed.

Consistency in Messaging

Maintain a consistent voice and response quality across all platforms, which is crucial for brand consistency.

Streamlined Workflow

A better workflow management by allowing teams to assign, tag, and track conversations, ensuring nothing gets missed and enhancing collaboration.

Advanced Analytics

Detailed reports on interaction metrics, such as response times, sentiment analysis, and team performance.

Improved Response Times

Quick responses to customer inquiries, comments, and messages, enhancing customer service and satisfaction.

AI-generated Responses

Generate unique, engaging responses with AI assistance, setting the desired tone of voice for your brand.

Eclincher is your co-pilot to maintain a consistent online presence and stay ahead of the competition

Publishing & Scheduling

Advanced SMM tools at your fingertips

Effortlessly craft and schedule social posts with AI-driven tools, ensuring consistent engagement across platforms. Use our intuitive visual calendar and smart queues for strategic, time-saving automation.

Social Inbox

All Social Communications in One Place

Manage all social interactions in one place for seamless, real-time engagement. Quickly respond to messages, comments, and mentions across platforms to enhance customer relationships and build brand loyalty.

Analytics

Advanced Analytics

Gain valuable insights with advanced analytics to track post performance, audience engagement, and growth trends. Use data-driven insights to optimize strategies and achieve measurable results across all channels.

Publishing & Scheduling

Advanced SMM tools at your fingertips.

Social Inbox

All Social Communications in One Place

Analytics

Advanced Analytics

Social Listening

Track mentions and keywords on social media

Track brand mentions and conversations across social media in real-time. Capture trends, respond to feedback, and connect with your audience to strengthen brand loyalty and enhance customer satisfaction.

Web Listening

Track mentions across the website

Monitor brand mentions on websites, blogs, and forums. Stay informed of public sentiment, identify emerging trends, and quickly address potential issues to protect and enhance your online reputation.

Social Listening

Track mentions and keywords on social media

Web Listening

Track mentions across the website

Monitor brand mentions on websites, blogs, and forums. Stay informed of public sentiment, identify emerging trends, and quickly address potential issues to protect and enhance your online reputation.

Listings Management

Accurate and consistent local listings

Easily manage, sync, and update your business listings across platforms. Ensure accuracy, improve local visibility, and centralize review management to build trust and strengthen customer loyalty.

Local SEO Insights

Track and elevate your local visibility

Enhance local rankings with AI-powered SEO insights. Track visibility across regions, pinpoint opportunities, and leverage geo-specific data to boost presence in local search and attract nearby customers.

Listings Management

Accurate and consistent local listings.

Easily manage, sync, and update your business listings across platforms. Ensure accuracy, improve local visibility, and centralize review management to build trust and strengthen customer loyalty.

Local SEO Insights

Track and elevate your local visibility

Local SEO Automation

Let AI optimize your local online presence

Harness AI to boost local rankings effortlessly. Achieve top Google Maps results in weeks with tailored optimization — no SEO expert required. Increase visibility, attract more customers, and watch calls grow.

Rank Tracker

Visualize your SEO performance on a map

Track your business's local search performance in real-time across neighborhoods. Get a detailed heatmap of rankings, monitor keyword positions, and gain actionable insights for targeted local SEO improvements.

Local SEO Automation

Let AI optimize your local online presence.

Rank Tracker

Visualize your SEO performance on a map.

Over 30 Integrations with your favorite platforms

In the dynamic landscape of business operations, the key to unlocking optimal efficiency lies in the seamless integration of your workflow.

223 ratings

220 ratings

440 ratings

216 ratings

A big difference with Eclincher is how attentive their team is.

They respond very quickly, so you can really tell the passion behind everything that they do because they put us at the center of everything and our needs are met on a regular basis.I would recommend Eclincher to others. It allows you to keep a much more precise read on your community. It's very simple to see and to plan your social media calendar because of their publishing tools. Those aspects are huge time-savers for any business.

1350

Average published posts per month

157,800

Inbox incoming interactions per month

Tools used

Social Media Management Suite

Brand Monitoring

Full-Height Video

Testimonials

More Customer Reviews

"I’m so grateful to have found a tool that has what any Social Media Marketing agency needs all in ONE place“

Danielle Wheeler

Wheeler Marketing Agency (WMA)

"Our clients are very pleased and we have received positive feedback on the platform"

Erica Hanger

Digible, Inc. Marketing Agency

"Eclincher is essential to our social media plan. It enables us to concentrate our efforts on the things that matter most to our brand and optimize our process"

Rob N.

Chief Executive Officer,
Mid-Market(51-1000 emp.)

"Since I've been using Eclincher it for two years, I've been really delighted with how user-friendly it is, how frequently new features are added, and how well my account manager and the support staff can assist me"

Samuel L.

Chief Executive Officer,
Mid-Market(51-1000 emp.)

Prices

Pricing Plans

Monthly billing

Annual billing

Basic

Individual & Micro Business

per month

billed monthly

Get started

Start Your Free Trial

Includes:

1 Brand
1 User
10 Profiles
Publishing & Scheduling
Visual Calendar
Social Inbox
Social Listening
Basic Analytics
Reputation Add-on $40/mo
Local SEO Add-on $50/mo

Premier

Small & Mid Size Businesses

175

per month

billed monthly

Get started

Start Your Free Trial

Includes:

1 Brand
3 User
20 Profiles
Publishing & Scheduling
Visual Calendar
AI Content Creation
Social Inbox
Social Listening
Profesional Analytics
Custom Link In Bio
User Add-on $50/mo
5 Profiles Add-on $50/mo
Reputation Add-on $40/mo
Local SEO Add-on $50/mo

Advanced

Large Businesses & Agencies

425

per month

billed monthly

Get started

Start Your Free Trial

Includes:

Unlimited Brand
6 User
40 Profiles
Publishing & Scheduling
Visual Calendar
AI Content Creation
Social Inbox
Social Listening
Advanced Analytics
Custom Link In Bio
Listings Management
Google Email CRM Integration
Employee Advocacy
Single Sign-On (SSO)
User Add-on $50/mo
5 Profiles Add-on $50/mo
Reputation Add-on $40/mo
Local SEO Add-on $50/mo

Still not sure?
Schedule a demo with our customer success team

Discover the full potential of Eclincher digital marketing platform by scheduling a demo. Explore our tools and features firsthand and learn how you can streamline your social media management, brand monitoring, social listening and local SEO.

Start Free 14-Day Trial