Social Listening
This blog was updated in May 2020. At first, people used social media to connect. But over time, they started to use and rely on
Facebook has surpassed 1.2 billion users of their Messenger interface, and there have been more than a billion messages between consumers and business each month.
In the past decade, the time people spend on digital media has increased dramatically. From research all around the world, statistics show that an average
This blog was updated in May 2020. I can picture a modern day Sherlock Holmes sitting comfortably in his study, smoking his pipe, and solving